Kay Hotel

Nice location, our suite had great view, comfortable bed, but no kettle for hot water etc. big one space with two chairs table bed and fridge. Free sunbeds, good WiFi, nice staff who kept our luggage all day before leaving. It’s good deal for the money with great location IMPORTANT: Be careful from the guy named Frank who is selling tours on the left side from hotel entrance ( same building) he falsely stated he is giving discount to people from hotel and in fact he is giving overpriced tours, we agree to book and payed for Deluxe package for Chichen itza while we got just Basic one. When I told him this he rudely said that he gave us this because we didn’t pay him more to earn and didn’t book second tour with him, be careful he is Scammer ! Do NOT book with him, at corner with 5 th avenue there is nice lady selling correct tours at 20% less price !

You know, it didn't have a pool, or a breakfast bar, but the room was spacious, had a balcony, a whole minifridge to fill up with my own stuff, a TV (not that I used it), an ensuite bathroom, an awesome (a godsend) air conditioning unit, and the room was turned down every day.

Great location, very nice view from my room, the room was cleaned daily, the staff were helpful and friendly. Free beach chairs are a big plus. Good price.

I loved the access to the beach - the hotel is mere feet from the ocean. I upgraded my room to a suite and had a gorgeous view from my balcony. I scanned the reviews before booking and was a little worried by some of the comments, but staying here was quiet and comfortable. I traveled alone, and met a friend in Playa for dinner, and upon return I was happy to see the front door of the hotel locked for security (I was let in within 30 seconds of showing my key). This property is older and not remodeled; don’t expect a Hilton or a 4 seasons. It’s a cheaper, older property, and the accommodations show that. However the staff was friendly, the room was clean, and nothing beats waking up in the morning to see the ocean.

location could not be any better. staff are very kind & friendly. next to great night life and the furry. the amazing sun set from the balcony.